PRIVACY POLICY

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your personal data when you use our website [WEBSITE] (the Site").

1. WHAT DATA DO WE COLLECT?

We may collect the following categories of personal data about you:

• Personal information such as your name, email address, and phone number.
• Demographic information such as your age, gender, and location.
• Information about your use of the Site, including your browsing behavior and IP address.
• Payment information such as your credit card number and billing address.
• Information about your interactions with us, such as customer support inquiries.
• We collect this data through various methods, including cookies, web beacons, and third-party tracking technologies such as Facebook Pixel, Google Analytics, Microsoft Clarity, and Resova Booking System.

2. HOW DO WE USE YOUR DATA?

We may use your personal data for the following purposes:

• To provide and maintain the Site.
• To process your orders and payments.
• To personalize your user experience and recommend products and services that may be of interest to you.
• To communicate with you about your account and provide customer support.
• To analyze and improve the Site's performance and user experience.
• To comply with legal and regulatory requirements.

3. HOW DO WE SHARE YOUR DATA?

We may share your personal data with the following categories of third parties:

• Service providers such as hosting providers, payment processors, and customer support providers.
• Analytics providers such as Facebook Pixel, Google Analytics, and Microsoft Clarity.
• Advertising partners such as Google Ads and Facebook Ads.
• Law enforcement agencies, regulators, and other government bodies as required by law.

4. HOW LONG DO WE KEEP YOUR DATA?

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal and regulatory requirements.

5. WHAT ARE YOUR RIGHTS?

You have the following rights with respect to your personal data:

• The right to access, update, and correct your personal data.
• The right to object to the processing of your personal data.
• The right to request the deletion of your personal data.
• The right to restrict the processing of your personal data.
• The right to data portability.
• To exercise these rights, please contact us using the information provided below.

6. HOW DO WE PROTECT YOUR DATA?

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, and destruction.

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time by posting a new version on the Site. We will notify you of any changes by email or by posting a notice on the Site.

8. CONTACT US

If you have any questions or concerns about our Privacy Policy, please contact us at info@incognitoescaperoom.ie.